The general terms and conditions of sale detailed below apply to all orders for products and services placed via the website. The customer must take note of the general conditions of sale before any order, the CGV being available on the site. The company un chic fou reserves the right to adapt or modify at any time the present GTC, the version of the GTC applicable to any sale being the one appearing online on the website at the time of the order. Consequently, the fact of placing an order requires the whole preliminary adhesion and, without reserve, with these CGV by the customer while clicking on the button “I read and I accept the general conditions of sale”.

SITE INFORMATION AND ACCESSIBILITY is an e-commerce website owned and operated by Nathalie Rossel. The site is opened to all the users of the Internet network by principle accessible 24/24h, 7/7d, except interruption, programmed or not, by a crazy chic or its providers, for the needs for its maintenance or case of absolute necessity (such as defined in the present). un chic fou cannot be held responsible for any damage, whatever its nature, resulting from the unavailability of the site. un chic fou does not guarantee that its site will be free of anomalies, errors or bugs, nor that the site will function without breakdown or interruption. In this regard, it may freely determine at its own discretion any period of unavailability of the site or its content. A crazy chic cannot be held responsible for data transmission problems, connection problems or network unavailability.


In order to place an order, the customer must first register on the site by creating an account containing the customer’s information. The registration of the customer on the site is validated by the team un chic fou after checking the standard form filled by the customer. The customer receives an e-mail confirmation of registration. When creating an account, the customer must ensure the accuracy and completeness of the data provided. The customer is obliged to keep his personal information up to date. In case of error in the wording of the coordinates of the recipient, a crazy chic could not be held responsible for the impossibility of delivering products. By registering on the site, the customer declares and guarantees to un chic fou that he is of age and has the legal capacity to contract. un chic fou can delete the customer’s account at any time, for any reason, at its sole discretion.


In Switzerland, personal data is protected in particular by the Federal Law on Data Protection (LFD of June 19, 1992 – status January 1, 2014). All the elements of the site of un chic fou are and remain the intellectual and exclusive property of un chic fou. No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site whether software or visual. The content of the website, including texts, graphics, photos and other illustrations of any kind, is protected by trademark law. Any use of the brand un chic fou and/or its logo in any form and in any manner whatsoever is prohibited without the prior written consent of the author.


The information which is asked to the purchaser is necessary to the treatment of its order and could be communicated exclusively to the contractual partners of un chic fou intervening within the framework of the execution of this order. The buyer is solely responsible for the access and use of the means of access (user name, password) which are communicated to him at the end of the registration process. He is solely responsible for the consequences that may result. The personal data of the buyer communicated to un chic fou are treated in a confidential way. un chic fou commits itself never to transmit them to a third person.


The items offered for sale on the site are described and presented with the greatest accuracy. Should errors occur, a crazy chic can in no way be held responsible for this fact. The photos representing the articles are only indicative.


The customer can select as many products as he wants to add to the cart. The basket summarizes the products chosen by the customer as well as the prices and the related costs. The customer will be able to freely modify the basket before validation of his order. The validation of the order is confirmation of the acceptance by the customer of the GTC, the products purchased, their price and the associated costs. A confirmation email summarizing the order (products, price, availability of products, quantity…) will be sent to the customer by a crazy chic. To this end, the customer formally accepts the use of electronic mail for the confirmation of the contents of his order. Invoices are available in the “my account” section of the site. un chic fou reserves the right to refuse the purchase offer if the desired product is out of stock.


The prices mentioned are displayed in Swiss francs including VAT or in euros excluding VAT. They do not include delivery charges or other possible taxes such as customs duties, payment of various duties or taxes that must be paid by the buyer. un chic fou reserves the right to modify its prices at any time but the products will be invoiced on the basis of the rates in force at the time of the recording of the order, subject to availability. The price is due at the time of order. The buyer can pay his order via the secure electronic payment system of PayPal or by credit card (Visa, Mastercard or American Express).


un chic fou delivers anywhere in Switzerland, Europe and North America, within the following timeframes : – 2-3 business days in Switzerland – 2-5 business days in Europe – 12 business days in the rest of the world. un chic fou is not responsible for any damaged or lost jewel and for any delay in delivery. This last one is carried out by the post office in mail with number of follow-up to the address indicated by the purchaser at the time of his order. Delivery is made to the delivery address indicated by the customer, it being specified that this address must be the residence address of the customer, of a natural person of his choice or of a legal entity (delivery to his company). Delivery cannot be made to hotels or post office boxes. If not, the product is returned to the warehouse ofa crazy chic.

The customer can also opt for “Click & Collect” and pick up his order at our store, rue Verdaine 8, 1204 Geneva.


The buyer is allowed to return the ordered item to a crazy chic within 7 days after receiving the order. The return must be notified in advance by e-mail to the following address: The return of the product takes place under the responsibility of the buyer. Regarding the return shipping costs, we suggest you scan them and send them to us at with the subject of the e-mail RETURN and your order number. After reception of your e-mail, the totality of your return expenses will be refunded to you in gift voucher valid one year on our e-shop. un chic fou then commits itself to reimburse the value of the article to the buyer as soon as possible and under the condition that un chic fou has been able to recover the products initially delivered. a crazy chic makes the refund using the same means of payment as the one used for the transaction. un chic fou does not accept the return of non-defective items that have been worn, used and/or without their original pouch. In this case, the items will be returned to the buyer at his own expense, under his responsibility and no amount will be refunded. In case of a return, a crazy chic thanks the buyer to follow the following procedure: – carefully pack the item in a parcel or a bubble envelope – send the parcel by mail, in parcel against signature – it is important that the buyer keeps his sending number in order to be able to follow its progress – the parcel must be addressed to un chic fou, boulevard des Tranchées 46, 1206 Geneva, SWITZERLAND. Items on sale will not be returned or exchanged. The return costs are at the charge of a chic fou if the product delivered to the customer is different from the product ordered or if it is delivered damaged.


Rhodium-plated silver and gold-plated brass can wear out with time and/or other factors such as: frequent washing, contact with perfume or creams. Keep your jewelry in its original packaging and try your best to remove it before washing, swimming or applying cosmetics. Cleaning products found in pharmacies will allow you to clean them easily.


Any dispute in connection with the use of the website is subject to Swiss law. These terms and conditions are subject to Swiss law and in particular to the Swiss Code of Obligations, which regulates those aspects not expressly mentioned in these terms and conditions. This is true for both substantive and formal rules. In the event of litigation or of complaint, the purchaser will address in priority to a smart madman to obtain a friendly solution.


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